Due to the perishable nature of our truffles, we take care to ensure that your truffles arrive in perfect condition. We pack each box with special insulation as needed when temperatures hit above 75 degrees. If your city’s temperature is hotter than 75 degrees and you do not choose an expedited shipping option we are not responsible if the products arrive melted. You must assume the risk. We will not be responsible for delays while your product is in transit caused by events beyond our control including but not limited to natural disasters or other emergencies. Please contact us for additional details and options.
Smitten is committed to protecting your privacy and security as our valued client. We do not sell or trade individual customer contact information with third parties.
We may use links throughout the site to allow you to contact us directly with any questions or concerns you may have. Information in these messages is used only to respond to your questions. Personal information is not shared with any third parties, ever.
You may receive emails from Smitten if you sign up for our mailing list. We will only contact you to update you with pertinent information related our chocolate company.
A log is kept of your purchases. Your order history may be used to present you with the most relevant products or ideas, as well as a better overall virtual shopping experience. Your individual order information will not be shared with any third parties for any purposes.